LUMCARE
Talk to a doctor
How it works

From "I'm not feeling well" to a licensed doctor.

No hospital queue, no app to download. Here's exactly what happens.

  1. Choose your plan

    One-Off for a single consultation, or Basic and Plus if you'd like a doctor on hand all month.

  2. Fill a 2-minute form

    Your name, phone number, and how and when you'd like to talk. Keep medical details for your doctor. They'll ask what they need.

  3. Pay securely

    Card, bank transfer or USSD through Paystack. We confirm your payment with Paystack before anything else happens, so you're never charged for a booking we can't see.

  4. Get your reference

    You'll get a reference like LUM-7KQ2PX. Use it with your phone number to track your request any time.

  5. We match you with a licensed doctor

    Our care team assigns an available MDCN-licensed doctor and contacts you within 24 hours of payment confirmation (operating hours) to confirm your time.

  6. Talk to your doctor

    Your doctor calls on WhatsApp, audio or video. Find a quiet, private spot with good signal.

  7. Get your next steps

    Any summary, e-prescription, referral or follow-up advice is sent to you securely.

Already a member?

Request your next consultation in seconds.

Use your member ID and phone number. No extra payment while you have consultations left this month.

Request a member consultation

Ready? It takes two minutes.

Speak to a licensed medical doctor from wherever you are.

Talk to a doctor